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Commercial Roofing and Maintenance Services in New Castle County, DE

GSM Roofing has had an office on the Delaware line since 1987, when John Gooding opened our second location in Newark. That office moved up the road to Elkton, Maryland in 2009, about 10 miles from Newark and 20 from downtown Wilmington, and it still runs the crews that work New Castle County. The roofs they have handled here include a surgical center that stayed open through a coating job, a medical office building we first roofed in 1996 and came back to 23 years later, and an 83,000 square foot warehouse re-roofed without a drop of adhesive.

Property managers, healthcare facilities, manufacturers, and warehouse owners in New Castle County who need preventive maintenance, inspections, emergency repairs, or a full roof replacement get a family-owned contractor that has worked this county for nearly 40 years, holds GAF GoldElite Commercial Contractor status, and answers the phone 24 hours a day. The Elkton office covers New Castle County directly. The estimator who walks your roof and the crew that fixes it work out of the same building.

Aerial view of the custom color roof coating GSM Roofing installed on the Christiana Care HealthCare Center in Newark, Delaware

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Our New Castle County Projects

Roof Coating Systems before and after picture

Roxana Cannon Arsht Surgicenter in Wilmington, DE

Christiana Care Health System needed the 20-year-old EPDM roof on an active surgical center restored without fumes, dust, or vibration reaching the operating rooms. We scanned the membrane for wet areas, repaired them, power washed after hours so the vibration never reached a procedure, and applied a two-part, low-odor Tremco AlphaGuard coating in 20-minute working windows with a four-man crew during regular business hours. The roof got a 30-year warranty instead of a tear-off, tons of debris stayed out of the landfill, and the new white surface helps cool the city block around it.

Aerial view of the Christiana Care HealthCare Center in Newark, Delaware after GSM Roofing applied a custom color roof coating

Christiana Care HealthCare Center in Newark, DE

GSM installed the roof on this medical office building in 1996. Twenty-three years later, after the Surgicenter project, Christiana Care asked us to restore it the same way. We delivered a custom color roof coating system with a 30-year warranty in spring 2019, scheduled so the clinical work inside the building was never interrupted. A roof we put on in the 1990s is now protected into the 2040s.

Aerial view of the 83,000 square foot Emory Hill warehouse in New Castle, Delaware with its new white TPO roof installed by GSM Roofing

Emory Hill Real Estate Services in New Castle, DE

Emory Hill manages five million square feet of office, industrial, and retail space across the region, and GSM has serviced its roofs for years: structural metal, ballasted and fully adhered EPDM, TPO, and coated roofs, with leak calls coming in monthly and sometimes weekly through our customer portal. On an 83,000 square foot warehouse we installed Firestone’s UltraPly TPO InvisiWeld system, a 60-mil membrane induction-welded to coated plates over an ISOGARD HD cover board, with no adhesive, no VOCs, and no fasteners through the sheet.

Commercial Roofing Services We Offer in New Castle County

From Claymont to Middletown, the services below are the ones we are called for most often in New Castle County, and every one is handled by GSM crews working out of our Elkton office.

Shingle roof with a ridge vent inspected under a GSM Roofing preventive maintenance plan

Preventive Roof Maintenance Service Plans

Emory Hill’s property managers report leaks to us through the customer portal, and we have handled their portfolio for years because small problems get found before they become ceiling tiles. Our Exceptional Roof Protection Plan puts a GSM technician on your New Castle County roof twice a year to clear the drains, gutters, and scuppers, check every rooftop unit and penetration, document conditions with photos, and hand you a written report with cost proposals you can budget from. Plan customers get leak calls acknowledged within one business hour and repaired within two business days, or the repair is free.

Drone inspection view of a historic brick building with a copper-roofed tower

Roof Inspections

The Surgicenter coating started with a moisture scan that found the wet spots in a 20-year-old membrane, which is how we knew the roof could be restored instead of replaced. Every New Castle County inspection works the same way: a drone survey, an infrared moisture scan, a written condition report with photos, and, when work is needed, a proposal that explains why. Healthcare and institutional buyers get the documentation their capital planning requires.

GSM Roofing technician patching a ballasted EPDM membrane roof

Roof Repairs

Most repair calls from Wilmington and Newark are flashings, drains, seams, and the penetrations left behind by other trades. We repair every system we install: TPO, EPDM, PVC, built-up, modified bitumen, metal, slate, tile, and shingle. When a roof can be repaired instead of replaced, that is what we recommend, in writing, with the reasoning attached.

GSM Roofing crew installing new roofing beneath rooftop steel at a manufacturing plant

Roof Replacements and New Construction

When a New Castle County roof is past repair, we replace it with the system the building needs and register the manufacturer warranty ourselves. We hold the certifications to do that with Carlisle SynTec, Elevate, Sika Sarnafil, and GAF, and the Emory Hill warehouse shows what that looks like at 83,000 square feet. We handle new construction roofing for general contractors as well.

Roof drains cleared of snow and ice by GSM Roofing

Snow Removal

New Castle County does not get Pennsylvania snow every year, but when a nor’easter stalls over the Delaware Valley, the flat roofs on warehouses, schools, and plants hold the load until someone takes it off. Our roof snow removal crews work to OSHA fall-protection procedures, evaluate the snow load before anyone goes up, and clear the ice out of the gutters and drains while they are there.

GSM Roofing estimator checking a curb-mounted skylight on a flat commercial roof

Roof Curb Installations

When a mechanical contractor sets new rooftop units on a New Castle County building, we install the roof curbs so the membrane warranty survives the penetration. The flashing is matched to the existing system, the work is scheduled around your mechanical contractor and off-hours when downtime matters, and our labor and materials carry a one-year warranty.

Emergency Roof Repairs

A roof that opens up over a surgical suite or a loaded warehouse does not wait for business hours, and neither do we. The emergency line at 800-532-ROOF is answered 24 hours a day, our online emergency form is always open, and the Elkton office is about 20 miles from Wilmington. The first visit stops the water. The permanent repair gets planned once the building is dry.

Managing a Multi-Building Portfolio in Delaware?

GSM Roofing services roofs for property managers across New Castle County through one point of contact and one customer portal, where your team can report leaks, track work orders, and pull inspection history for every building. Emory Hill Real Estate Services has used it across its five million square foot portfolio for years.


What Our Customers Say

Emory Hill Real Estate Services, New Castle "GSM provides leak service and other maintenance to several of our properties. They're fast and responsive. The GSM website and customer portal have been a huge benefit, assisting Emory Hill property managers in quick and efficient leak reporting."
Colleen Corrado, Commercial Property Manager, Emory Hill Real Estate Services, Inc.

Serving Businesses Throughout New Castle County

Our team can help ensure your roof protects your property. In New Castle County, we work with every commercial and specialty system, from the low-slope membranes on Wilmington’s medical buildings and the warehouses along I-95 and Route 13 to the slate and copper on the older buildings in the city and the Brandywine Valley.

  • Wilmington
  • Newark
  • New Castle
  • Bear
  • Middletown
  • Hockessin
  • Claymont
  • Glasgow
Before and after of the Tremco AlphaGuard roof coating at the Roxana Cannon Arsht Surgicenter in Wilmington, Delaware

Get to Know the GSM Roofing Team

Why Choose GSM Roofing for Your Commercial Roofing Project in New Castle County?

  • Our Elkton office is about 20 miles from Wilmington and 10 from Newark, and it has served New Castle County since John Gooding opened it in Newark in 1987.
  • We have roofed active healthcare facilities in this county without interrupting a single procedure, which is the hardest scheduling test in commercial roofing.
  • Infrared and drone inspections tell you whether a roof can be restored with a coating, the way the Surgicenter and HealthCare Center were, before you pay for a replacement.
  • The membrane, coating, metal, and tile systems we install carry manufacturer warranties we are certified to register, so the warranty term on paper is the one you actually get.
  • Multi-building owners get one customer portal for leak reporting, work orders, and inspection history across every property.

Our Affiliations

The organizations below set the standards we work to on New Castle County roofs, from the National Roofing Contractors Association to the National Slate Association installation manual we helped write.

The Great Roof Giveaway

Great Roof Giveaway logo

Each year GSM Roofing and the Gooding Group Foundation give away roofing work to 501(c)(3) nonprofits in the communities we serve, and Delaware organizations are eligible. Entries are accepted April 1 through August 10, and the roof goes to the organization whose site visit, level of need, and community impact make the strongest case. The rules and entry form are on the Great Roof Giveaway page.

New Castle County Commercial Roofing: Frequently Asked Questions

Does GSM Roofing serve all of New Castle County?

Yes. GSM Roofing serves all of New Castle County from our office in Elkton, Maryland, about 20 miles from Wilmington and 10 miles from Newark. We work regularly in Wilmington, Newark, New Castle, Bear, Glasgow, Middletown, Hockessin, Claymont, and the surrounding communities, and our crews travel throughout Delaware, including Kent and Sussex counties, for larger projects.

Does GSM Roofing have an office in Delaware?

Our Delaware-area office is at 1633 Elkton Road in Elkton, Maryland, a few miles from the state line. John Gooding opened GSM’s second office in Newark, Delaware in 1987, and it moved to Elkton in 2009. The crews, estimators, and service technicians who work New Castle County are based there, not dispatched from Pennsylvania. Both office addresses are on our contact page.

What commercial roofing projects has GSM Roofing completed in New Castle County?

Projects published on our site include the Tremco AlphaGuard coating restoration at the Roxana Cannon Arsht Surgicenter in Wilmington, the custom color coating with a 30-year warranty on the Christiana Care HealthCare Center in Newark, which GSM originally roofed in 1996, and ongoing leak service plus an 83,000 square foot TPO warehouse re-roof for Emory Hill Real Estate Services in New Castle. The profile for each one lists the scope, the materials, and the numbers behind it.

Can GSM Roofing work on a hospital or medical building that stays open?

Yes, and we have done it in New Castle County. At the Roxana Cannon Arsht Surgicenter we applied an odorless two-part coating in 20-minute working windows during regular hours and moved the power washing to after hours so vibration never reached an operating room. At the Christiana Care HealthCare Center in Newark, the clinical offices stayed open through the whole project. We plan the sequence, the staging, and the noisy and smelly parts with your facility team before we start.

Does GSM Roofing offer preventive maintenance contracts in New Castle County?

Yes. GSM Roofing’s Exceptional Roof Protection Plan is available to New Castle County commercial property owners and facility managers. Plan customers get two preventive maintenance inspections a year, drains, gutters, and scuppers cleared on each visit, a completed checklist and custom inspection report, and cost proposals for any repairs. Leak calls are acknowledged within one business hour and repaired within two business days, or the repair is free. Multi-building owners manage everything through one customer portal.

Can a Delaware commercial roof be coated instead of replaced?

Often, yes. If the membrane is still sound and the insulation under it is dry, a fluid-applied coating can extend a roof’s service life by 10 to 20 years at roughly half the cost of replacement, with no tear-off debris going to the landfill. The right system also qualifies for a long manufacturer warranty: both Christiana Care projects in New Castle County were coatings over roofs that were 20 or more years old, and each carries a 30-year warranty. We confirm candidacy with an infrared moisture scan first, because a coating over wet insulation fails early.

How quickly can GSM Roofing respond to a commercial roof emergency in New Castle County?

Call 800-532-ROOF at any hour. Our phones are staffed 24 hours a day, 365 days a year, and your call is routed straight to the emergency response team; the emergency repair page explains what happens next. For critical emergencies we dispatch immediately, with a response target inside four hours. Standard emergency calls are typically handled within 24 to 72 hours. Crews for New Castle County come from our Elkton office, about 20 miles from Wilmington, so no one is driving in from Pennsylvania.

What roofing systems does GSM Roofing work with in New Castle County?

Every system found on New Castle County commercial buildings: TPO, EPDM, and PVC membranes, built-up and modified bitumen, standing seam and other metal, fluid-applied coatings, natural slate, clay tile, cedar shake, and vegetative roofs. GSM is a Carlisle SynTec contractor with more than 1,000 Perfect 10 installations, an Elevate Master Contractor, a Sika Sarnafil Elite Contractor, a GAF GoldElite Commercial Contractor, and a Ludowici Crown Roofer, and we also install Johns Manville and Tremco systems. The full list is on our manufacturers page.

Dylan, Seth, Tom, and Pete did a nice job on the APGFCU Bel Air Garage shingle re-roof. Just wanted to say thanks for all your assistance on this project. The roof looks great!

James Keller