Preventive Maintenance FAQ
Are there any Additional Charges for Repairs Outside the Preventive Maintenance Scope?
Yes, but customers of the GSM Exceptional Roof Protection Plan will receive a reduced labor rate for leak repairs or other Time and Material projects. All costs will be discussed with the customer prior to performing repairs.
How does GSM Roofing’s Commercial Roof Maintenance Plan Differ from other Maintenance Plans?
Customers of the GSM Exceptional Roof Protection Plan receive a Guaranteed Leak Response. GSM will acknowledge new leak requests within one business hour of initial communication. GSM will arrive onsite within two business days, or the repair will be completed at no cost. Customers of the GSM Exceptional Roof Protection Plan will receive a reduced labor rate for leak repairs or other T&M projects.
Can the Maintenance Plan be Customized to Suit Our Specific Needs?
Yes, the number of visits or roofs serviced can be tailored to the building’s or owner’s needs.
How often Should Commercial Roofs Undergo Preventive Maintenance?
The frequency of maintenance depends on factors like roof age, local weather conditions, and the type of roofing material. Generally, semi-annual inspections are recommended, especially before winter.
What Types of Issues can Commercial Roof Preventive Maintenance Address?
Our preventive maintenance program covers various issues such as cracked skylights, deteriorating flashing, fan grease falling onto the roof, HVAC oil spills, issues with incompatible roofing materials, and storm damage caused by tree branches.
What are the Financial Benefits of Choosing a Commercial Roof Maintenance Plan?
Routine maintenance, according to the National Roofing Contractors Association (NRCA) and the American Institute of Plant Engineers Association for Facilities Engineers (AIPE/AFE), has the potential to extend the lifespan of a commercial roof significantly, ranging from 30% to 100%. According to Roofing Contractor Magazine, proactively maintained roofs exhibit an average lifespan of 21 years, contrasting with the 13 years observed for reactively maintained roofs.
What Factors can Affect the Cost of a Roof Maintenance Plan?
- Roof size and complexity: larger roofs or those with multiple levels, penetrations, or unique features take more time and resources to inspect and maintain
- Roofing material and system type: different systems (EPDM, TPO, PVC, metal, built-up roofing, etc.) require different inspection methods, equipment, and expertise
- Roof condition and age: older roofs or those with existing issues may need more frequent inspections and repairs, increasing overall costs
- Frequency of inspections: plans that include quarterly visits will cost more than annual checkups, though they may reduce long-term repair expenses
- Accessibility: roofs that are difficult to access or require special safety equipment can increase labor costs
- Geographic location and climate: areas with harsh weather (snow, heavy rain, high heat, or storms) may require more frequent maintenance to prevent damage
- Included services: some plans cover only inspections and reporting, while others also include debris removal, minor repairs, or even emergency response, which impacts pricing
Can Preventive Maintenance Help with Insurance Claims for Commercial Roof Damage?
Yes, maintaining a record of regular preventive maintenance can strengthen insurance claims by demonstrating proactive efforts to preserve the roof’s integrity and prevent damage.
If there are any other questions you have, please don’t hesitate to contact us.
